CMS Platform Ideation Sprint

The Problem

We were undergoing an extended migration to a new CMS. It became difficult to make user experience decisions due to a lack of future vision. The extended migration process had an impact on the Product team’s morale and the Editorial team’s (the users) patience.

The Task & Activities

• Organize and facilitate ideation workshop with XF participants (Product, Design, Editorial, Engineering).

• Identify key experiences to continue design/product discovery.

• Create presentation to socialize ideas.

• Present to wider group of stakeholders including leadership and editorial users.

My Role

• Shared key insights that I gathered from previous user research efforts.

• Created “storyboards” that guided the design explorations.

• Provided creative feedback to 2 product designers.

• Evangelized concepts to leadership in board meetings.

Results

The discovery sprint was very successful in providing us a glimpse of the future solutions. It highlighted key foundational user experiences within the current out-of-box experience that we would want to change.